EASTERN COUNTRY HOTEL
KAYONZA – MUKARANGE
TEL: 0786532222
RECEPTIONIST ROLE LISTING.
ROLE:
Receptionist
LOCATION:
Kayonza- Mukarange
DEADLINE FOR SUBMISSION OF APPLICATIONS:
20th July 2022.
SHORT LISTING AND INTERVIEW:
28th July 2022.
KEY DUTIES AND RESPONSIBILITIES:
- Receive and welcome hotel guests.
- Be well informed about the packages the hotel offers in order to ensure the hotel guest has as many options as possible
- Must be a quick and swift problem solver: often the receptionist is the first contact point between hotel guests and the hotel.
- Work hand in hand with the housekeeping staff to ensure rooms are ready and in great condition to receive guests.
- Report any maintenance issues in the rooms that need repair to hotel management.
- Must be able to keep good records at all times, this include but not limited to: Guest Check-in information, Daily room reports, and wedding bookings.
- Should be smartly dressed and in uniform when on duty.
REQUIRED SKILLS/EXPERIENCE:
- Language: Basic English (written and spoken), Fluent Kinyarwanda (written and spoken), Knowledge of French would be an advantage.
- Prior experience in Hotel services (1 year minimum)
- Education: High school diploma, Applicant with a University degree would have an advantage.
- Teamwork: Must be adept to working with a collective group.
- Leadership: Should have strong leadership skills and be able to take responsibility of all duties specified in the job description.
- Excellent relationship builder: Must be able to communicate positively with hotel guests and ensure they are warmly welcomed at all times.
- Computer skills: Should be able to use Microsoft Word and Excel as well as be able to make follow up and update the hotel’s online bookings as well as social media.
- Book keeping skills so as to be able to account for the money received as well as preparing invoices for clients.
Please contact us at +250786532222 or at easterncountryhotel.kayonza@gmail.com in case of any inquires.
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