Job responsibilities
1. Conduct certification audits for management systems 2. Conducting surveillance audits 3. Complaint handling on service and certified clients 4. Receiving complaints, 5. Processing Complaints 6. Follow up complaint and effectively close the complaint, 7. Close complaints and give feedback 8. Participate in system development, maintenance and improvement 9. Training, auditing and participation in technical committees 10. Reporting HACCP/FSMS activities on weekly, monthly, quarterly and annual basis
Minimum qualifications
Bachelor’s Degree in Microbiology
0 Year of relevant experience
2. Bachelor’s Degree in Biotechnology
0 Year of relevant experience
3. Bachelor’s Degree in Food Sciences
0 Year of relevant experience
4. Bachelor’s Degree in Food Sciences & Technology
0 Year of relevant experience
5. Bachelor’s Degree in Quality Management Systems
0 Year of relevant experience
6. Bachelor’s Degree in Catering
0 Year of relevant experience
7. Bachelor’s Degree in Agriculture Sciences
0 Year of relevant experience
Required competencies and key technical skills
1. Integrity
2. Strong critical thinking skills and excellent problem solving skills.
3. Inclusiveness
4. Accountability
5. Communication
6.Teamwork
7. Client/citizen focus
8. Professionalism
9. Commitment to continuous learning
10. Resource management skills
11. Analytical skills
12. Problem solving skills
13. Decision making skills
14.Time management skills
15.Risk management skills
16.Results oriented
17.Digital literacy skills
18. Fluency in English, Kinyarwanda and/or French. Knowledge of all is an added advantage
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