JOB VACANCY
Job Title: IT System Engineer
Department: Information Technology
Reports To: Group IT Manager/Chief Technology Officer
Job Overview:
The IT System Engineer is a critical role within our organization, responsible for maintaining, upgrading, and managing our company's hardware, software, and networks. The goal is to ensure that our technology infrastructure runs smoothly and efficiently.
Key Responsibilities and Tasks:
System Management:
Oversee and manage all installed systems and infrastructure.
Install, configure, test, and maintain operating systems, application software, and system management tools.
Monitor and test system performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes.
Network Support:
Ensure network security and connectivity.
Monitor network performance and optimize it for maximum speed and scalability.
Set up user accounts, permissions, and passwords.
Hardware and Software Oversight:
Manage and monitor all installed systems and infrastructure.
Upgrade systems with new releases and models.
Develop and oversee the installation of new hardware and software.
Security and Backup:
Ensure data is backed up and can be restored in case of a disaster.
Implement and manage security solutions, including firewalls and intrusion detection systems.
Conduct regular system audits.
Troubleshooting and Support:
Provide 2nd and 3rd level support.
Liaise with vendors and other IT personnel for problem resolution.
Respond to and resolve help desk requests.
Project Management:
Lead and participate in IT projects, from conception to completion.
Document and maintain IT systems, procedures, and configurations.
Essential Qualifications:
Bachelor’s degree in Computer Science, Information Technology, or a related field.
Proven experience as a System Engineer, Network Administrator, or similar role.
Certifications such as MCSE, CCNA, or CompTIA Network+ are advantageous.
Strong knowledge of systems and networking software, hardware, and networking protocols.
Experience with databases, networks (LAN, WAN), and patch management.
Knowledge of system security techniques and data backup/recovery.
Familiarity with various operating systems and platforms.
How to Apply
Kindly fill your application and attach your CV through Shelter Group Africa-Job Applications-2024
Application Deadline: 23 February 2024
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