1. Senior MEL Manager

Job Details

Description

About TechnoServe:

At TechnoServe, we believe that everyone deserves the opportunity to build a better life. For over 50 years, we have given smallholder farmers and entrepreneurs the skills, connections, and confidence to lift themselves out of poverty. We leverage the power of markets and the private sector to create sustainable economic growth to benefit people and the planet. Our unique mix of business solutions, deep knowledge of local contexts, and data-driven insights is helping to fight poverty across Africa, Asia, and Latin America.

TechnoServe staff are local–95% are from the countries in which they work. We put a high premium on collaboration and entrepreneurship. We hold ourselves and each other to the highest standards of integrity and transparency. And we focus on delivering lasting impact for our mission.

Job Summary:

The Senior Monitoring Evaluation and Learning (MEL) Manager, Coffee Africa is tasked with providing leadership across the MEL function for TechnoServe’s Coffee Practice, ensuring the foundational building blocks for managing to impact are in place. The Senior MEL Manager supports innovation in monitoring and evaluation of specific interventions, providing strategic and technical oversight for our coffee practice in Africa. The Senior MEL manager will manage three direct reports.

The Senior MEL Manager position requires strong technical MEL expertise, but is also fundamentally a leadership position. Success in the role requires effective communication with senior staff, an ability to build and manage relationships remotely, strong project management skill, and strategic thinking.

Program Overview:

The Coffee Africa portfolio includes more than 6 programs across Sub-Saharan Africa and Puerto Rico. The programs are large scale with multiple MEL staff across several countries. The position will collaborate closely with Coffee Practice leaders to develop and advance the MEL strategy. The position will also collaborate with the Global Impact team and ensure insights from MEL feed into organizational learning. This position sits within TechnoServe’s Coffee Practice Africa and will report to the Global Coffee Sustainability Director. The position will be Remote (GMT – GMT+3), with East Africa as the preferred location.

Primary Functions & Responsibilities:

Provide leadership within the coffee practice :(40% LOE):

• Work closely with the global Impact team to develop detailed indicator guidance that are inline with TechnoServe standards and allows for seamless internal and external reporting.
• Advance MEL best practices, in line with TechnoServe’s global standards, and ensure successful adoption across the coffee portfolio. This includes analysis guidelines, database standards, monitoring dashboards, and data collection tools.
• Ensure data quality practices such as data verification, back checking, and other data quality routines are thoroughly integrated into all projects.
•  Facilitate the analysis and dissemination of findings for Coffee Practice and play a leading role in developing a practice area learning agenda.
•  Collaborate with country coffee teams to systematically improve the structures, processes and resources that enable application of good MEL practices, including standardization of tools and technology use,
•  Coordinate the planning of MEL activities, storing of MEL documents, and tracking of MEL deliverables.
•  Manage the hiring process country MEL staff.
•  Manage Regional MEL and PIMA team.
•  Lead Corporate Measurement annual impact reporting from the Africa coffee programs and present the results to the global impact team for review.

Manage the coffee practice digital monitoring system – PIMA:(30% LOE):

• Develop and oversee PIMA strategy (agronomy and wet mil) by adopting appropriate technology, setting goals and priorities and determining actions to achieve specified goals through resource mobilization
• Define strategy to design, test and roll-out new features in the PIMA system to track performance of field teams and the efficiency of program interventions
• Support program teams in adopting PIMA technologies (training, monitor usage etc)
• Create yearly plans aligned with Coffee Practice goals and objectives

Provide direct technical assistance to projects (20% LOE):

• Lead the development, management, analysis, reporting, and sharing across the practice of R&BL assessments.
• Lead the development of Focus Group protocols and trainings
• Lead internal evaluations or special studies; Eg seedling distribution, stumping incentives, cool farm tool, farm inventory survey, living income surveys etc.

Support the management of impact evaluation within the Coffee Practice (10% LOE):

• Assist in selecting the impact evaluation team in line with donor requirements
• Contribute to the design of the impact evaluation by reviewing survey tools and training materials to ensure alignment with project KPIs
• Review deliverables from the impact evaluation team, including regenerative practice assessments, demo plot yield surveys, and annual audit reports
  

Basic Qualifications:

•  A bachelor’s degree in a relevant field, such as economics, public health, business administration, statistics, evaluation, data science, or other; and a minimum of 10 years of experience designing, managing and implementing multidisciplinary and results-based MEL systems in an international context.
•  Or a master’s degree and 7 years of similar experience.
•  Expertise in evaluating projects that are focused on agriculture
•  Experience with project management systems that allow for effectively planning, tracking, and ensuring quality for complex projects.
•  Background in a range of monitoring and evaluation methodologies, including both quantitative and qualitative research approaches
•  Hands-on capacity-building experience, including development of training materials, as well as delivering actual training sessions.
•  Fluent in STATA programming language

Required Languages: Excellent oral, written, and interpersonal skills, including fluency in English.

Travel: Travel up to 20%

Preferred Qualifications:

• Experience with mobile-based data collection tools (ODK, CommCare, or similar), databases (SalesForce or similar), and dashboards (Looker or similar).
• Experience managing large data sets, migrating data between platforms, performing merges, and creating automations.
• Experience with user centered design, or other design frameworks for developing technology solution.
• Experience integrating gender into project approach
• Experience delegating responsibility and thinking creatively about how to use the available resources to achieve the best results
  

Knowledge, Skills and Abilities:

•  Proven ability to translate research, methodologies, and data into accessible formats for colleagues with non-technical backgrounds
•  A commitment to developing and promoting MEL staff skills.
•  Outstanding written and oral communication skills and a demonstrated track record of producing high quality, well-written deliverables
•  A demonstrated ability to effectively multi-task and manage projects, including staffing, work plans, deliverables, timelines and budgets
•  A demonstrated ability to coordinate and communicate effectively and diplomatically with a range of external and internal colleagues including donors, partners and senior and junior team members across diverse cultures
•  An ability to value and respect voices of staff at all levels, external stakeholders, and the men and women we work with.

Supervisory Responsibilities: The Senior MEL Manager will supervise a team of 3 Regional MEL staff including the PIMA manager.

We encourage all qualified individuals who share TechnoServe’s vision of improving the lives of others through proven business solutions to apply.

With our commitment to diversity, we are proud to be an equal opportunity employer and affirmative action employer and do not discriminate on the basis of gender, race, color, ethnicity, religion, sexual orientation, gender identity, age, HIV/AIDS status, protected veteran status, disability and all other protected classes.

We are also proud of our commitment to protecting staff, partners, and beneficiaries from abuse and exploitation and thoroughly vet all final candidates through rigorous background and reference checks.

If you have a disability that affects your ability to use our online system to Apply for a position at TechnoServe please contact the Human Resources at recruitment@tns.org or call +1 202 785 4515.

Deadline: 19th July 2025

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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2.  ReGenerate – Rwanda Program Director

Job Details

Description

Job Title: ReGenerate Rwanda Program Director

Reporting to the: Regional Director, East Africa

Location: Kigali, Rwanda

Grade: 10

About TechnoServe:

Everyone deserves the opportunity to build a better future. This simple idea has been at the heart of TechnoServe’s work around the world for over 50 years. TechnoServe is a pioneer in leveraging the power of businesses and markets to create sustainable pathways out of poverty.

The low-income communities in which we work are full of enterprising people. Their small-scale farms and businesses are the keys to economic development. But they face many challenges: low literacy, lack of access to jobs and markets, unpredictable political dynamics, and, increasingly, the effects of climate change. For many women and young people, the challenges are even more daunting. Working with TechnoServe staff, people around the world are lifting themselves out of poverty. The results are amazing…when incomes increase and living conditions for families get better, they are able to access health care and education previously out of reach. Communities and even whole countries are better off.

Program Overview:

ReGenerate Rwanda is a program funded by the Swedish International Development Cooperation Agency (Sida) and implemented by TechnoServe in Rwanda. The program is set to run over five years, from 2023 to 2027.

Our Goal: We aim to sustainably increase the income of 30,000 individuals (70% of whom are women and youth) living in poverty in the Western and Southern regions of Rwanda.

Our Approach: Utilizing a market systems development strategy, the program is dedicated to identifying, catalyzing, and scaling systemic solutions.

We collaborate with private sector partners to:

• Develop business solutions that meet the unmet demand for essential products and services in the target regions.
• Prioritize inclusivity by integrating women and youth as central to this transformative growth.
• Transition toward regenerative economic models.

By addressing the needs of the most remote and vulnerable households, the program aims to foster new local business opportunities and stimulate job creation.

Job Summary:

TechnoServe seeks a highly qualified Program Director to lead the overall implementation and management of the program. Based in Kigali with frequent travel to Western and Southern Rwanda, s/he will be responsible for providing strategic direction of the overall program; oversight of activities; developing work plans; overseeing the program budget, monitoring, evaluation, and learning (MEL); and donor reporting. S/he will continuously create operational efficiencies and drive innovations in delivery and will serve as the primary point of contact with the donor, ensuring that the program meets established objectives and targets.

Primary Functions & Responsibilities:

• Lead overall program strategy and adaptive management to ensure highest-impact interventions.
• Maintain collaborative solid and working relationships with donors, partners, and key stakeholders.
• Ensure that program objectives, outcomes, and deliverables are met on time and within budget and that financial, operational, and reporting requirements of the donor and TechnoServe are adhered to.
• Guide team to develop effective MEL plans, turn data into actionable insights to guide implementation, and disseminate results and learning.
• Develop and share internal and external program performance metrics.
• Manage the activities and performance of program staff, sub partner, internal short-term technical assistance personnel, and consultants, ensuring high-quality execution and delivery of program targets by the program work plan.
• Identity staff, partner, and stakeholder training needs and oversee staff capacity development, as required and appropriate.
• Supervise, mentor, and develop staff capacity to ensure program delivery, staff performance, and retention while overseeing the recruitment of new staff as needed.
• Manage budget for respective program work-streams, ensuring operational plans are aligned with program budgets.
• Monitor program expenditures and manage budget variances, realigning as required.
• Manage sub-partner relationships and program contributions and deliverables; provide ongoing staff performance feedback.

Required profile for job ad : Program Director, ReGenerate Rwanda

Essential Qualifications and Competencies:

• A Masters Degree +7 years of experience or Bachelor’s Degree + 10 years experience in development, business administration, economics, marketing, or related discipline.
• At least five years of post-graduate experience coordinating projects/programs that deliver multiple interventions that combine to stimulate sustained system change.
• Experience in implementing private sector or micro, small, and medium enterprise (MSME) development assistance programs; knowledge of the personal sector/MSME landscape in Rwanda and East/Central Africa is strongly preferred.
• Experience and knowledge in the area of environment and climate-linked to economic growth and livelihoods
• Good understanding of the political climate and constraints faced by interventions, including some base knowledge and interest in learning more about MSME stakeholder priorities and business practices; the successful candidates will have practical experience navigating different organizational priorities and perspectives and effectively communicating programmatic decisions.
• Demonstrated experience leading and coordinating consultative planning processes that involve input from a range of experts and stakeholders toward strengthened evidence-based programming and decision-making.
• Strong adaptive management skills, including critical thinking, foresight, and vision to actively analyze program activities, challenge assumptions and make decisions.
• Demonstrated understanding of – and commitment to challenging – barriers that disadvantage the vulnerable, women, and youth and exclude them from economic opportunities.
• Strong interpersonal and communications skills in a multicultural environment, including experience building relationships and managing conflict with people from diverse backgrounds.
• Proven experience managing, influencing, and motivating teams and stakeholders (e.g., performance improvement, developing new and innovative business partnerships).
• Ability to work with tight deadlines while managing multiple tasks and programs.
• Ability to develop well-written, cohesive analyses and reports.
• Experience in leading/managing donor-funded programs required.
• Local candidates are strongly encouraged to apply.
  

Preferred Qualifications:

• Advanced degree or MBA preferred
• Experience in managing market systems development program preferred

Required Languages:

• Fluency in English with excellent oral and written communication skills required.
• Proficiency in Kinyarwanda preferred.

Knowledge, Skills and Abilities:

• Detail orientation, including strong organizational, analytical, and quantitative skills.
• Excellent computer skills in Microsoft Word, Excel, PowerPoint, and other administrative applications.
• Strong private sector market orientation, entrepreneurial and innovative thinker.

Supervisory Responsibilities:

• Supervise mid-and 7 mid-and senior-level staff and strategically deployed internal and external short-term technical assistance. Experience working with multi-disciplinary teams desired.

Job criteria for job ad : Program Director, ReGenerate Rwanda

• Job category : Management
• Industries : Associative activities – Social, public and human services
• Employment type : Permanent contract – Fixed-term contract
• Region : Eastern Province – Kigali Province – Northern Province – Southern Province – Western Province
• Experience level : 7 to 10 years minimum
• Educational level : Bachelors/Master
• Number of Position(s) : 1

Application Link 
Deadline: 19th July 2025

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